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Three Disaster Recovery Centers Open In Houston Area



Kevin Baker – Search For Your Dream Home

Houston, Texas – September 12th, 2017: Three State of Texas/FEMA Disaster Recovery Centers opened on September 11th in the cities of Katy, Baytown and Houston. As more locations open, updates will be provided. Disaster recovery centers offer in-person support to individuals and businesses in 39 counties included in the Texas federal disaster declaration for Hurricane Harvey and the subsequent floods.

Recovery specialists from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA), the State and other agencies will be at the centers to talk about assistance and to help anyone who needs guidance in filing an application.

The new centers are at the following locations:

  • Katy Mills Mall (Fort Bend/Harris County)
    • 5000 Katy Mills Circle
    • Katy TX 77494
    • Hours: Daily, 7 a.m.-7 p.m.
  • Baytown Community Center (Harris County)
    • 2407 Market Street
    • Baytown TX 77520
    • Hours: Daily, 7 a.m.-7 p.m.
  • Greenspoint Mall (Harris County)
    • 263 Greenspoint Mall
    • Houston TX 77060
    • Hours: Daily, 7 a.m.-7 p.m.

The U.S. Small Business Administration’s (SBA) disaster assistance employees are committed to helping businesses and residents rebuild as quickly as possible. SBA representatives are available to answer questions about SBA’s disaster loan program and help business owners and residents apply to SBA.

Disaster Recovery Centers are accessible to people with disabilities. Centers have assistive technology equipment allowing disaster survivors to use amplified telephones, phones that display text, amplified listening devices for people with hearing loss, and magnifiers for people with vision loss. Video Remote Interpreting is available and in-person sign language is available by request. The centers also have accessible parking, ramps and restrooms.

If possible, homeowners, renters and businesses should register with FEMA before visiting a recovery center. Eligible residents may register for assistance the following ways:

The following information is helpful when registering:

  • Address of the location where the damage occurred (pre-disaster address).
  • Current mailing address.
  • Current telephone number.
  • Insurance information.
  • Total household annual income.
  • Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account).
  • A description of disaster-caused damage and losses.

Disaster survivors can visit any of the centers for assistance. Locations of other recovery centers are online at

FEMA Quick Reference Guide

FEMA Registration and Help Desk: 1-800-621-3362/TTY: 800-462-7585

Flood Insurance Questions: 1-800-621-FEMA, option 2

FEMA Links

FEMA Online Registrations for Residents:

FEMA Disaster Recovery Center (DRC) Locator:

Hurricane Harvey Webpage:

Hurricane Harvey Rumor Control:

Individual Disaster Assistance:


FEMA Resources for Foreign Language Speaking or Disabled Residents

Resources for People with Access & Functional Needs









Temporary Work

Customer Representatives (Various Locations):

Various Local Hire Positions (Texas):


Fraud Reporting

FEMA Disaster Fraud Hotline: 1-866-720-5721

FTC Disaster Fraud Reporting:

Texas Attorney General’s Office: or 800-252-8011

Milton Frank Plumbing, AC/Heating

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